BROAD RIVER RETAIL
Job DetailsJob Location:
SOUTHERN PINES Store - SOUTHERN PINES, NCSalary Range:
UndisclosedDescriptionBroad River Retail dba Ashley HomeStore is currently seeking a Retail Experience Manager for our Ashley HomeStore location in Raleigh, NC.
The Retail Experience Manager's primary purpose is to ensure operational excellence in their respective HomeStore while supporting the retail management and sales team in achieving daily, weekly and monthly business objectives.
This includes managing all store inventory cycle counts and ensuring accuracy of inventory at all times, communicating between Broad River Furniture's corporate office departments and the retail management team, working diligently to ensure all necessary reports are submitted to the correct department in a timely manner while providing an amazing customer experience to our guests.
Specific responsibilities include, but are not limited to:
Operations:
Act as a key holder to open/close the storeAct as the inventory captain for the store, completing all cycle counts promptlyReceive purchase orders accuratelyWork with management team to prepare for upcoming special events and update breakroom/meeting room materials regularlyParticipate in weekly retail store meetings and REM conference callsOrder and maintain all office suppliesCommunications:
Serve as a liaison with internal partners to drive business performance and continuous improvements (e.
g.
:
IT, Asset Protection, Human Capital, Finance, Merchandising, etc.
)Act as the communications captainGenerate social media excitement around promotions and eventsBusiness Intelligence:
Print, review and distribute customer relationship management (CRM) reporting to the management team and home furnishing consultants dailyMaintain awareness and drive performance to achieve key performance indicators (KPIs)Human Capital:
Work with other REMs and the Senior REM to develop continuous education and development materialsFinance/Accounting:
Verify, validate, report and execute daily depositsDaily cash drawer reconciliation and submitting daily cash reportsReview non funded orders, layaway orders and open orders on a regular cadence and contact guests accordinglyReview finance receivables open sales audit daily and reconcile any discrepancies between Ashley HomeStore and third party finance providerSubmit refund requests dailyReconcile all ACC cards with Valutec and submit reporting to the accounting department promptlyVisual Impact:
Print updated merchandise tags weeklyVerify completion of visual merchandising to ensure all tagging and point of purchase materials (POP) are accurateKeep business office area neat, clean and free of clutterOrganize and stock all brochures and POP materialsMaintain all reports and files in a neat and organized mannerCustomer
Experience:
Partner with Customer Care to ensure an amazing guest experience is presented to each guestAnswer any incoming calls in a pleasant, professional and courteous mannerLeadership:
Championing our Mission, Values and Customer BeliefsFollows, supports, models and enforces company policies and proceduresOther:
Perform additional functions that may be assigned at the discretion of managementQualificationsBachelor's degree preferred but not required.
Prior business office manager experience in a retail settingProven ability to handle multiple projects and responsibilities simultaneouslyExceptional critical thinking and interpersonal skillsDemonstrated ability to establish and maintain relationships with multiple departments and multiple levels of personnelSuperior written and verbal communication skillsExpertise in Microsoft Office products
Benefits:
We offer a Fantastic Benefits and Compensation Program!- Medical, dental, vision, life insurance, disability benefits, including dependent coverage- Paid vacation- 401(k) retirement savings plan with company matchingA host of other excellent benefits!
Responsibilities:
Broad River Retail dba Ashley HomeStore is currently seeking a Retail Experience Manager for our Ashley HomeStore location in Raleigh, NC.
The Retail Experience Manager's primary purpose is to ensure operational excellence in their respective HomeStore while supporting the retail management and sales team in achieving daily, weekly and monthly business objectives.
This includes managing all store inventory cycle counts and ensuring accuracy of inventory at all times, communicating between Broad River Furniture's corporate office departments and the retail management team, working diligently to ensure all necessary reports are submitted to the correct department in a timely manner while providing an amazing customer experience to our guests.
Specific responsibilities include, but are not limited to:
Operations:
Act as a key holder to open/close the storeAct as the inventory captain for the store, completing all cycle counts promptlyReceive purchase orders accuratelyWork with management team to prepare for upcoming special events and update breakroom/meeting room materials regularlyParticipate in weekly retail store meetings and REM conference callsOrder and maintain all office suppliesCommunications:
Serve as a liaison with internal partners to drive business performance and continuous improvements (e.
g.
:
IT, Asset Protection, Human Capital, Finance, Merchandising, etc.
)Act as the communications captainGenerate social media excitement around promotions and eventsBusiness Intelligence:
Print, review and distribute customer relationship management (CRM) reporting to the management team and home furnishing consultants dailyMaintain awareness and drive performance to achieve key performance indicators (KPIs)Human Capital:
Work with other REMs and the Senior REM to develop continuous education and development materialsFinance/Accounting:
Verify, validate, report and execute daily depositsDaily cash drawer reconciliation and submitting daily cash reportsReview non funded orders, layaway orders and open orders on a regular cadence and contact guests accordinglyReview finance receivables open sales audit daily and reconcile any discrepancies between Ashley HomeStore and third party finance providerSubmit refund requests dailyReconcile all ACC cards with Valutec and submit reporting to the accounting department promptlyVisual Impact:
Print updated merchandise tags weeklyVerify completion of visual merchandising to ensure all tagging and point of purchase materials (POP) are accurateKeep business office area neat, clean and free of clutterOrganize and stock all brochures and POP materialsMaintain all reports and files in a neat and organized mannerCustomer
Experience:
Partner with Customer Care to ensure an amazing guest experience is presented to each guestAnswer any incoming calls in a pleasant, professional and courteous mannerLeadership:
Championing our Mission, Values and Customer BeliefsFollows, supports, models and enforces company policies and proceduresOther:
Perform additional functions that may be assigned at the discretion of management
Qualifications:
Bachelor's degree preferred but not required.
Prior business office manager experience in a retail settingProven ability to handle multiple projects and responsibilities simultaneouslyExceptional critical thinking and interpersonal skillsDemonstrated ability to establish and maintain relationships with multiple departments and multiple levels of personnelSuperior written and verbal communication skillsExpertise in Microsoft Office products
Benefits:
We offer a Fantastic Benefits and Compensation Program!- Medical, dental, vision, life insurance, disability benefits, including dependent coverage- Paid vacation- 401(k) retirement savings plan with company matchingA host of other excellent benefits!About the Company:
BROAD RIVER RETAIL.
Estimated Salary: $20 to $28 per hour based on qualifications.
SOUTHERN PINES Store - SOUTHERN PINES, NCSalary Range:
UndisclosedDescriptionBroad River Retail dba Ashley HomeStore is currently seeking a Retail Experience Manager for our Ashley HomeStore location in Raleigh, NC.
The Retail Experience Manager's primary purpose is to ensure operational excellence in their respective HomeStore while supporting the retail management and sales team in achieving daily, weekly and monthly business objectives.
This includes managing all store inventory cycle counts and ensuring accuracy of inventory at all times, communicating between Broad River Furniture's corporate office departments and the retail management team, working diligently to ensure all necessary reports are submitted to the correct department in a timely manner while providing an amazing customer experience to our guests.
Specific responsibilities include, but are not limited to:
Operations:
Act as a key holder to open/close the storeAct as the inventory captain for the store, completing all cycle counts promptlyReceive purchase orders accuratelyWork with management team to prepare for upcoming special events and update breakroom/meeting room materials regularlyParticipate in weekly retail store meetings and REM conference callsOrder and maintain all office suppliesCommunications:
Serve as a liaison with internal partners to drive business performance and continuous improvements (e.
g.
:
IT, Asset Protection, Human Capital, Finance, Merchandising, etc.
)Act as the communications captainGenerate social media excitement around promotions and eventsBusiness Intelligence:
Print, review and distribute customer relationship management (CRM) reporting to the management team and home furnishing consultants dailyMaintain awareness and drive performance to achieve key performance indicators (KPIs)Human Capital:
Work with other REMs and the Senior REM to develop continuous education and development materialsFinance/Accounting:
Verify, validate, report and execute daily depositsDaily cash drawer reconciliation and submitting daily cash reportsReview non funded orders, layaway orders and open orders on a regular cadence and contact guests accordinglyReview finance receivables open sales audit daily and reconcile any discrepancies between Ashley HomeStore and third party finance providerSubmit refund requests dailyReconcile all ACC cards with Valutec and submit reporting to the accounting department promptlyVisual Impact:
Print updated merchandise tags weeklyVerify completion of visual merchandising to ensure all tagging and point of purchase materials (POP) are accurateKeep business office area neat, clean and free of clutterOrganize and stock all brochures and POP materialsMaintain all reports and files in a neat and organized mannerCustomer
Experience:
Partner with Customer Care to ensure an amazing guest experience is presented to each guestAnswer any incoming calls in a pleasant, professional and courteous mannerLeadership:
Championing our Mission, Values and Customer BeliefsFollows, supports, models and enforces company policies and proceduresOther:
Perform additional functions that may be assigned at the discretion of managementQualificationsBachelor's degree preferred but not required.
Prior business office manager experience in a retail settingProven ability to handle multiple projects and responsibilities simultaneouslyExceptional critical thinking and interpersonal skillsDemonstrated ability to establish and maintain relationships with multiple departments and multiple levels of personnelSuperior written and verbal communication skillsExpertise in Microsoft Office products
Benefits:
We offer a Fantastic Benefits and Compensation Program!- Medical, dental, vision, life insurance, disability benefits, including dependent coverage- Paid vacation- 401(k) retirement savings plan with company matchingA host of other excellent benefits!
Responsibilities:
Broad River Retail dba Ashley HomeStore is currently seeking a Retail Experience Manager for our Ashley HomeStore location in Raleigh, NC.
The Retail Experience Manager's primary purpose is to ensure operational excellence in their respective HomeStore while supporting the retail management and sales team in achieving daily, weekly and monthly business objectives.
This includes managing all store inventory cycle counts and ensuring accuracy of inventory at all times, communicating between Broad River Furniture's corporate office departments and the retail management team, working diligently to ensure all necessary reports are submitted to the correct department in a timely manner while providing an amazing customer experience to our guests.
Specific responsibilities include, but are not limited to:
Operations:
Act as a key holder to open/close the storeAct as the inventory captain for the store, completing all cycle counts promptlyReceive purchase orders accuratelyWork with management team to prepare for upcoming special events and update breakroom/meeting room materials regularlyParticipate in weekly retail store meetings and REM conference callsOrder and maintain all office suppliesCommunications:
Serve as a liaison with internal partners to drive business performance and continuous improvements (e.
g.
:
IT, Asset Protection, Human Capital, Finance, Merchandising, etc.
)Act as the communications captainGenerate social media excitement around promotions and eventsBusiness Intelligence:
Print, review and distribute customer relationship management (CRM) reporting to the management team and home furnishing consultants dailyMaintain awareness and drive performance to achieve key performance indicators (KPIs)Human Capital:
Work with other REMs and the Senior REM to develop continuous education and development materialsFinance/Accounting:
Verify, validate, report and execute daily depositsDaily cash drawer reconciliation and submitting daily cash reportsReview non funded orders, layaway orders and open orders on a regular cadence and contact guests accordinglyReview finance receivables open sales audit daily and reconcile any discrepancies between Ashley HomeStore and third party finance providerSubmit refund requests dailyReconcile all ACC cards with Valutec and submit reporting to the accounting department promptlyVisual Impact:
Print updated merchandise tags weeklyVerify completion of visual merchandising to ensure all tagging and point of purchase materials (POP) are accurateKeep business office area neat, clean and free of clutterOrganize and stock all brochures and POP materialsMaintain all reports and files in a neat and organized mannerCustomer
Experience:
Partner with Customer Care to ensure an amazing guest experience is presented to each guestAnswer any incoming calls in a pleasant, professional and courteous mannerLeadership:
Championing our Mission, Values and Customer BeliefsFollows, supports, models and enforces company policies and proceduresOther:
Perform additional functions that may be assigned at the discretion of management
Qualifications:
Bachelor's degree preferred but not required.
Prior business office manager experience in a retail settingProven ability to handle multiple projects and responsibilities simultaneouslyExceptional critical thinking and interpersonal skillsDemonstrated ability to establish and maintain relationships with multiple departments and multiple levels of personnelSuperior written and verbal communication skillsExpertise in Microsoft Office products
Benefits:
We offer a Fantastic Benefits and Compensation Program!- Medical, dental, vision, life insurance, disability benefits, including dependent coverage- Paid vacation- 401(k) retirement savings plan with company matchingA host of other excellent benefits!About the Company:
BROAD RIVER RETAIL.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
